Find an office : 
Strauss Recovery Solutions LogoStrauss Debt Recovery Solutions
 

 

 

Strauss Recovery Solutions is an all inclusive call centre debt collection service with well skilled, motivated and trained staff.

DOWNLOAD
Strauss Daly Profile PDF  The files are in PDF format.   You can open it with acrobat reader. Should you not have Adobe Acrobat, it may be downloaded from Adobe.

Our Debt Collecting Services

Strauss Recovery Solutions, with their head office and main operational facility based in Durban, South Africa, is a debt collection agency which specialises in debt collection, tracing and legal work. We offer our clients an efficient debt collection service ranging from sending letters to successfully processing legal claims through the South African Magistrates Courts, if necessary. 

We have many years of experience creating customised collection strategies that work alongside your existing methods of collection. We are utilising the very latest in internet technology to automate the professional management of Debt Collection and End-to-End legal solution, up to and including litigation.

Whether you need a specific service or the complete end-to-end solution, we can offer you a full range of debt recovery services to suit your requirements.

Call Centre Debt Collection Services

We use our extensive resources to obtain payment and make personal contact with your debtor through our powerful negotiating skills.

  • Our processes providing industry specific end-to-end receivable management solutions that include early delinquency, pre-collection letter series, early stage collection services, and a later stage contingency collections, and if appropriate, litigation on a national scale
     
  • Results driven and flexible in our approach, we enjoy long term partnerships with our Clients that are mutually rewarding and beneficial
     
  • Our aim is to resolve most cases without using the legal process, however if a debtor refuses to pay, the only alternative to ensure successful recuperation of the outstanding debt, is litigation
     
  • Focus on improving our Client’s business results and providing a value-added package beyond just a Call Centre seat.

 

 

Legal Letter of Demand Service

We send your debtor a “Letter of Demand” for settlement of the full outstanding debt within seven days.

This letter serves as an effective “wake up” call for slow payers or those who never thought that you are serious in your attempt to collect.

The type of letter initiates the collection process and maximises chances of recovery.

 

Legal Collections

Taking legal action against a debtor is the second phase of action in our recovery process. Even though every effort is created to encourage payment, some debtors only react on court proceedings. When used correctly, litigation can be an effective method of debt recovery. Our litigation strategy ensures that only the cases most appropriate for court action are taken down the litigation route. 

We institute legal action on your behalf against any debtor capable of paying and unwilling to pay.